ITIL® Intermediate: Service Offerings and Agreements
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  • ITIL® Intermediate: Service Offerings and Agreements

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    Training code
    ITV3SOA
    Spoken Language
    Dutch
    Language Materials
    English
    Dayparts
    5
    Price
    €1.645,00
    excl. VAT No extra costs.

    Book ITIL® Intermediate: Service Offerings and Agreements now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    Currently, there are no start dates available for this course. Fill in your name and e-mail below and we’ll send you an e-mail when it’s planned again.

    Name*
    Email Address*
    Training code
    ITV3SOA
    Spoken Language
    Dutch
    Language Materials
    English
    Dayparts
    5
    Price
    €1.645,00
    excl. VAT No extra costs.

    With an Incompany training you have several advantages:

    - You choose the location
    - You experience the training with your colleagues, so it is always in line with your practice
    - The trainer can tailor explanations, examples and assignments to your organization
    - In consultation exercises can be adapted to organization-specific questions

    Request more information or a quote.

    Training code
    ITV3SOA
    Spoken Language
    Dutch
    Language Materials
    English
    Dayparts
    5
    Price
    €1.645,00
    excl. VAT No extra costs.

    Book ITIL® Intermediate: Service Offerings and Agreements now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    Currently, there are no start dates available for this course. Fill in your name and e-mail below and we’ll send you an e-mail when it’s planned again.

    Name*
    Email Address*
  • What is ITIL® Intermediate: Service Offerings and Agreements

    The training ITIL® Intermediate Service Offerings and Agreements is a hands-on training that focuses on the implementation of processes and activities.

     

    The training consists of a combination of different forms of learning. The number of contact days is limited, without compromising on quality. To ensure optimal preparation you will receive access to an e-learning. This will be made available 2 weeks prior to the training. We expect you to complete this e-learning before the start of the training, on average this takes 24 hours of self-study. Take this into account in your planning.

    During the training we go into the details of Service Offerings and Agreements. You focus on the operational aspects of processes and you learn to perform them in practice. After attending the course, you are ready for the official ITIL® Intermediate Service Offerings and Agreements exam and if you succeed it will bring you one step closer to the ITIL Expert® certification.

     

    The exam is not included in the training. If you want to do the exam, book it via our website.

  • Who is ITIL® Intermediate: Service Offerings and Agreements for

    The training is interesting for team leaders, process owners and administrators who are involved in managing, coordinating or conducting process activities. The processes in this field are Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, and Financial Management.

     

    Participants in this course must hold the ITIL® Foundation certificate or ITIL® Foundation Bridge certificate. They must also have knowledge and management experience in the discipline of IT, IT tools and management thereof, obtained by work experience (approximately two years) in a service management environment.

  • Related

    Fields of Expertise
    IT Service Management