Empathic Listening
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  • Empathic Listening training

    The "Empathic Listening" training provides basic communication techniques for situations where good communication with another (colleague, partner, manager, customer) is important. These are situations where you want to engage in a professional relationship... Read more >
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    Training code
    CGACOM-1CD
    Spoken Language
    Dutch
    Language Materials
    Dutch
    Dayparts
    1
    Price
    €275,00
    excl. VAT No extra costs.

    Book Empathic Listening now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    • 18-8-2020
      Online Virtual
      €275,00
      €275,00
    • 2-9-2020
      Online Virtual
      €275,00
      €275,00
    • 8-9-2020
      Online Virtual
      €275,00
      €275,00
    • 22-9-2020
      Online Virtual
      €275,00
      €275,00
    • 5-10-2020
      Online Virtual
      €275,00
      €275,00
    More events
    • 15-10-2020
      Online Virtual
      €275,00
      €275,00
    • 9-11-2020
      Utrecht
      €275,00
      €275,00
    • 19-11-2020
      Utrecht
      €275,00
      €275,00
    • 15-12-2020
      Utrecht
      €275,00
      €275,00
    • 18-12-2020
      Utrecht
      €275,00
      €275,00
    • 11-1-2021
      Utrecht
      €275,00
      €275,00
    • 18-1-2021
      Utrecht
      €275,00
      €275,00
    • 15-2-2021
      Utrecht
      €275,00
      €275,00
    • 24-2-2021
      Utrecht
      €275,00
      €275,00
    • 10-3-2021
      Utrecht
      €275,00
      €275,00
    • 13-4-2021
      Utrecht
      €275,00
      €275,00
    • 19-4-2021
      Utrecht
      €275,00
      €275,00
    • 3-5-2021
      Utrecht
      €275,00
      €275,00
    • 19-5-2021
      Utrecht
      €275,00
      €275,00
    • 1-6-2021
      Utrecht
      €275,00
      €275,00
    • 16-6-2021
      Utrecht
      €275,00
      €275,00
    • 2-7-2021
      Utrecht
      €275,00
      €275,00
    • 19-7-2021
      Utrecht
      €275,00
      €275,00
    Training code
    CGACOM-1CE
    Spoken Language
    English
    Language Materials
    English
    Dayparts
    1
    Price
    €275,00
    excl. VAT No extra costs.

    Book Empathic Listening now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    • 31-8-2020
      Online Virtual
      €275,00
      €275,00
    • 7-12-2020
      Utrecht
      €275,00
      €275,00
    Training code
    CGACOM-1CD
    Spoken Language
    Dutch
    Language Materials
    Dutch
    Dayparts
    1
    Price
    €275,00
    excl. VAT No extra costs.

    With an Incompany training you have several advantages:

    - You choose the location
    - You experience the training with your colleagues, so it is always in line with your practice
    - The trainer can tailor explanations, examples and assignments to your organization
    - In consultation exercises can be adapted to organization-specific questions

    Request more information or a quote.

    Training code
    CGACOM-1CD
    Spoken Language
    Dutch
    Language Materials
    Dutch
    Dayparts
    1
    Price
    €275,00
    excl. VAT No extra costs.

    Book Empathic Listening now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    • 18-8-2020
      Online Virtual
      €275,00
      €275,00
    • 2-9-2020
      Online Virtual
      €275,00
      €275,00
    • 8-9-2020
      Online Virtual
      €275,00
      €275,00
    • 22-9-2020
      Online Virtual
      €275,00
      €275,00
    • 5-10-2020
      Online Virtual
      €275,00
      €275,00
    More events
    • 15-10-2020
      Online Virtual
      €275,00
      €275,00
    • 9-11-2020
      Utrecht
      €275,00
      €275,00
    • 19-11-2020
      Utrecht
      €275,00
      €275,00
    • 15-12-2020
      Utrecht
      €275,00
      €275,00
    • 18-12-2020
      Utrecht
      €275,00
      €275,00
    • 11-1-2021
      Utrecht
      €275,00
      €275,00
    • 18-1-2021
      Utrecht
      €275,00
      €275,00
    • 15-2-2021
      Utrecht
      €275,00
      €275,00
    • 24-2-2021
      Utrecht
      €275,00
      €275,00
    • 10-3-2021
      Utrecht
      €275,00
      €275,00
    • 13-4-2021
      Utrecht
      €275,00
      €275,00
    • 19-4-2021
      Utrecht
      €275,00
      €275,00
    • 3-5-2021
      Utrecht
      €275,00
      €275,00
    • 19-5-2021
      Utrecht
      €275,00
      €275,00
    • 1-6-2021
      Utrecht
      €275,00
      €275,00
    • 16-6-2021
      Utrecht
      €275,00
      €275,00
    • 2-7-2021
      Utrecht
      €275,00
      €275,00
    • 19-7-2021
      Utrecht
      €275,00
      €275,00
  • What is Empathic Listening

    The "Empathic Listening" training provides basic communication techniques for situations where good communication with another (colleague, partner, manager, customer) is important.

    These are situations where you want to engage in a professional relationship with the other.

    We discuss the influence of identity (the specific background of the interlocutors), context and conversational purpose in the course of communication. The training provides a framework from which the techniques can be applied. The techniques will also be applied (practiced). The techniques we provide is the basis for all other training courses on entering into a relationship with another, for example from a role as advisor, manager, sales, business analyst, coach, team member, team supervisor or facilitator.

    At the end of the training, the professional is familiar with the basic techniques for communication, applicable in any situation where entering into a relationship with another is of importance. In addition, the participant has insight into the importance of identity and context in the course of communication.

  • Who is Empathic Listening for

    The target group is any professional who wants to professionalize or maintain his / her conversational skills.
    The training is suitable for the beginner professional and for the more experienced professional who wants to test his skills.

    The technique is easy to explain, but in practice it proves to be extremely barbarous!

  • Related

    Fields of Expertise
    Personal Skills
     
  • e-CF competences with this course

     

    At Capgemini Academy we believe in transparency and clarity in the training landscape. That is why, in the table below, we show you to which e-CF competence this training or certification contributes. For more information about how to use the e-Competence Framework read more here. If you want to know how you can apply the e-CF within your organization, read more on this page.

    e-Competence Level12345
    A.9.Innovating     
    C.1.User Support     
    C.2.Change Support     
    C.3.Service Delivery     
    C.4.Problem Management     
    D.10.Information and Knowledge Management     
    D.11.Needs Identification     
    D.3.Education and Training Provision     
    D.4.Purchasing_Level     
    D.5.Sales Proposal Development     
    D.8.Contract Management     
    D.9.Personnel Development     
    E.2.Project and Portfolio Management     
    E.3.Risk Management     
    E.4.Relationship Management     
    E.7.Business Change Management     
    E.8.Information Security Management     
    E.9.IS Governance