• Reskill Track: Service Manager

  • Reskill Track

    While jobs are under pressure in many sectors, the demand for well-trained IT professionals remains high. Are you ready for a new step in your career? Get retrained as an IT professional and become an IT Service Manager.

    Training code
    CGARTSMNID
    Spoken Language
    Dutch
    Language Materials
    Dutch
    Price
    €3.000,00
    excl. VAT No extra costs.

    Individual booking

    Every Reskill Track always starts with an extensive intake, which is provided by one of our training experts. Based on the intake, we put together a custom Reskill Track for you that seamlessly matches your personal situation and needs. In this way we ensure that the impact of the track on your development is maximum.

     

    What is Reskill Track: Service Manager

    As a Service Manager you are ultimately responsible for the correct delivery of IT services and the maintenance and expansion of your business relationships. You are the face of your company. You are involved in ensuring the quality of the IT solutions that you have under your care and you ensure continuous improvement of the services provided and the process.
    As a Service Manager you are the point of contact for your customers. You need the right expertise to provide solutions when something goes wrong or when a customer is dissatisfied. At the same time, it is important that you have strong communication skills to successfully conclude (sometimes difficult) conversations with customers.
    In the Reskill Track: Service Manager we train you to become an IT Service Manager. We teach you important Service Management standards such as ITIL and ASL and ensure that you have the right communication skills. In addition, we prepare you to work with customers and teams that have embraced Agile working.

     
     

    Who should attend the Reskill Track: Service Manager

    Our tailor-made approach makes this track suitable for most professionals. It is important that you are willing to take on a lot of responsibility and that you are not afraid to have difficult conversations. Affinity with IT and technical projects is also an absolute must.

    Prerequisites

    Our Reskill Tracks always start with an extensive intake, carried out by one of our training experts. You also do an assessment to accurately determine your training needs. Based on the intake and assessment, we put together a custom Reskill Track for you that seamlessly matches your personal situation.

    Objectives

    The exact objective of this Track depends on your personal situation and seniority. After successfully completing this track you will be able to successfully start your first role as a Service Manager in IT.

     
    Incompany

    While jobs are under pressure in many sectors, the demand for well-trained IT professionals remains high. Are you ready for a new step in your career? Get retrained as an IT professional and become an IT Service Manager.

    Training code
    CGARTSMNID
    Spoken Language
    Dutch
    Language Materials
    Dutch
    Price
    €3.000,00
    excl. VAT No extra costs.

    Every Reskill Track always starts with an extensive intake, which is provided by one of our training experts. Based on the intake, we put together a custom Reskill Track for you that seamlessly matches your personal situation and needs. In this way we ensure that the impact of the track on your development is maximum.

     

    What is Reskill Track: Service Manager

    As a Service Manager you are ultimately responsible for the correct delivery of IT services and the maintenance and expansion of your business relationships. You are the face of your company. You are involved in ensuring the quality of the IT solutions that you have under your care and you ensure continuous improvement of the services provided and the process.
    As a Service Manager you are the point of contact for your customers. You need the right expertise to provide solutions when something goes wrong or when a customer is dissatisfied. At the same time, it is important that you have strong communication skills to successfully conclude (sometimes difficult) conversations with customers.
    In the Reskill Track: Service Manager we train you to become an IT Service Manager. We teach you important Service Management standards such as ITIL and ASL and ensure that you have the right communication skills. In addition, we prepare you to work with customers and teams that have embraced Agile working.

     
     

    Who should attend the Reskill Track: Service Manager

    Our tailor-made approach makes this track suitable for most professionals. It is important that you are willing to take on a lot of responsibility and that you are not afraid to have difficult conversations. Affinity with IT and technical projects is also an absolute must.

    Prerequisites

    Our Reskill Tracks always start with an extensive intake, carried out by one of our training experts. You also do an assessment to accurately determine your training needs. Based on the intake and assessment, we put together a custom Reskill Track for you that seamlessly matches your personal situation.

    Objectives

    The exact objective of this Track depends on your personal situation and seniority. After successfully completing this track you will be able to successfully start your first role as a Service Manager in IT.

     
  • Related

    Fields of Expertise
    Reskill Tracks