Wat is Business Processes in SAP S/4HANA Sales
In this course, you will learn about the fundamental business processes in SAP S/4HANA Sales, including how to perform the most important functions from presales to receipt of customer payment. You will also learn about the key master data in this area. The course also touches on integration with the areas of materials management, manufacturing (make- to-order process) and financial accounting. Course based on software release: SAP S/4HANA 2020 FPS00
This course will prepare you to:
- Navigate in SAP S/4HANA using the SAP Fiori Launchpad
- Maintain master data for sales processes
- Execute sales processes
- Describe features relevant during the sales process (e.g. availability check)
- Handle customer complaints
- Utilize reporting functions in sales
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Contents:
Navigation with SAP Fiori
Identifying Key Features of SAP Fiori
Enterprise Structures
Identifying Enterprise Structures in SAP S/4HANA Sales
Overview of Sales Processes
Executing SAP S/4HANA Sales Processes
Processing Sales Documents
Processing Outbound Deliveries
Shipping Goods
Processing Billing Documents
Master Data
Maintaining Business Partner Master Data
Maintaining Material Master Data
Maintaining Customer-Material Info Records
Maintaining Condition Master Data for Pricing
Explaining Additional Master Data Topics
Automatic Data Determination and Scheduling
Analyzing the Results of Automatic Data Determination
Analyzing the Results of Delivery and Transportation Scheduling
Availability Check
Performing an Availability Check – Basics
Performing an Availability Check - Further Topics
Collective Processing
Executing Collective Processing
Additional Processes in Sales
Using Presales Documents
Executing Make-to-Order Production
Selling Service Products
Complaints Processing
Creating Credit Memo Requests
Cancelling Billing Documents
Creating Returns
Monitoring and Sales Analytics
Utilizing the Sales Order Fulfilment App
Using Analytical Apps
