Wat is SAP Commerce Cloud Business User Training (Formerly Hy200)
This product is also available as e-learning C4H320e "SAP Commerce Cloud Business User Online Training (formerly HY200e)" in the SAP Learning Hub. Please purchase a SAP Learning Hub Customer Experience Edition subscription
In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course contains demonstrations by trainers as well as hands-on exercises for course participants. The course is valid for both the on-premise and cloud version of SAP Commerce.
DISCLAIMERS:
We recommend that you use your own machine for the best training experience. Please note the on-site training and technical equipment requirements for this course via this: link.
SAP Customer Experience Wiki / Help Access is only available for official SAP customers and partners – i.e. customers and partners who have bought SAP software. Course participants who are independent learners do NOT receive access to the SAP Customer Experience Wiki and the SAP Hybris Help. Access is not a mandatory part of this course but is mandatory if you plan to study for certification. Follow these links for registration information: Wiki / Help . Course based on software release: SAP Commerce Cloud 2005, Java version 11
This course will prepare you to:
- Describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective.
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Contents:
Introduction
Overview
Major Modules and Accelerators
Business and Administration Tools
Product Content Management
Catalogs and Products
Media Management
Exercise: PCM
Web Content Management
CMS Overview
Hands on exercise: SmartEdit
Personalization
Exercise: Personalization
Spartacus
Commerce
Search
Exercise: Search
Pricing
Cart Features and Checkout Types
Promotions and Coupons
Exercise: Promotions & Coupons
Orders
Payment
Basic OM Related Features
Order Management Services Module
Customer Support
Customer Management
Customer Cart
Order Cancellations and Returns
Customer Service Module
Exercise: Customer Support
B2B Commerce
Account Management
Organization Management
Catalog, Pricing & Stock
Ordering & Checkout
PunchOut Support
Exercise: B2B Commerce
Integration
General Integration Tools
SAP Integrations
Essential Foundation
Architecture
Security
Automation (Cronjobs)
Validation Framework
ImpEx
Workflows & Collaboration
Exercise: Workflow
Good to Know
Licensing and Versioning
Deployment & Maintenance
CX Works
Webography
SAP Commerce Cloud
SAP Upscale
Industry-Specific Accelerators
Container Support
GDPR
Additional Reading: Business Analyst
