Wat is SAP Customer Data Cloud Implementation Training (formerly HY800)
This course illustrates the main functionalities and concepts of SAP Customer Data Cloud. It is designed to provide an in-depth understanding about the implementation of the key business scenarios of the SAP Customer Data Cloud solution. Multiple hands-on exercises are used to facilitate the configuration options in SAP Customer Data Cloud and development using Customer Data Cloud SDKs. Hands-on activity includes customizing Data Schema, implementing Customer Identity using screen- sets and web SDK, implementing Customer Consent, working with Customer Data Cloud API tool and implementing single sign on.
We recommend that you use your own machine for the best training experience. Please note the technical equipment requirements for training delegates on this course are a Text Editor and webserver.
If you do not wish to install anything on your machine, we also offer you WTS to complete all the hands-on exercises. Course based on software release: SAP Customer Data Cloud, Webserver.
This course will prepare you to:
- Understand the underlying technical concepts in SAP Customer Data Cloud
- Perform configurations using the "Administration Console"
- Integrate SAP Customer Data Cloud in your web and mobile applications
- Leverage Identity Exchange tools
- Use the best practices to implement SAP Customer Data Cloud effectively in projects
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Contents:
SAP Customer Data Cloud Overview
Console Overview
API keys, partner Id and secret
Console administration
Managing admins and users
Managing applications
Permission groups
Hands-on exercise
Data Schema
Identity store
Accounts structure
Schema JSON
Schema editor
Accounts API calls
Data store
DS REST API calls
Hands-on exercise
Customer Identity
Lite registration
Hands-on exercise
Full registration
Full registration API calls
UI Builder and Screen-sets
RaaS policies
Customer Data Cloud Web SDK
Social login
Hands-on exercise
REST API
Making API calls
Core API flows
Change schem ausing APIs
Registr users using REST API
Store and read DS data using the REST API
Hands-on exercise
Customer Consent
Compliance framework, DSR, DSAR
GDPR
Consent statements
Add consent to the screen-sets
Consent version control
Consent vault
Preference center implementation
Hands-on exercise
Extensibility
Overview
Configure a webhook
Webhook notification url
Webhook Endpoint logic
Extensions
JavaScript Parameters
Hands-on exercise
Identity Exchange
Overview
GConnectors
IdentitySync
Dataflows and components
Configure IdentitySync
Identity scheduling
Error handling
Hands-on exercise
Federation
Overview
Introduction to SAML
Introduction to OIDC
OIDC deeper dive
Setup Customer Data Cloud as OIDC OP/RP
Introduction to JWT
Validate Customer Data Cloud tokens through JWT
Hands on exercise
Mobile Apps Integration
Mobile SDK
Plugin view
Native Screen-Sets
Mobile SDK installation and configuration
Android SDK native approach
Configure Facebook native login with Android SDK
Integrate your site with Android SDK
Use Customer Data Cloud plugins in the Android SDK
iOS SDK native approach
Configue native Facebook native login with iOS SDK
Integrate your site with iOS SDK
Mobile session managemet
B2B CIAM
Implementing partners, site groups and orgganizations
Organization Access Management
End user self service and deligated administration
Policy based access control
Best Practices
UX bext practices
Mobile apps best practices
Security best practices
Signature and token validation best practices
Cookie best practices
OAuth 2 flows best practices
User imports
Key resources
Optional - Hands-on exercise
