Empathic Listening (EN)

236330

What is Empathic Listening

Empathic Listening is not just about hearing words, but truly understanding the experiences and perspectives of others. This training teaches you how to genuinely connect with somebody, which leads to deeper and more impactful conversations. You’ll practice extensively and receive feedback on your listening style. The skills you acquire here form the foundation for all other Academy courses focused on communication, such as Consultancy Skills or Coaching: the Approach.

Enrolling in our Empathic Listening course could be a game-changer for your communication skills? Our seasoned trainers, armed with their hands-on experience, bring theoretical concepts to life, offering you practical insights and tried-and-true best practices ready for immediate application.

Who should attend Empathic Listening

For every professional who wants to get the best out of themselves and others every day, such as:

• Team Leaders: Improve team dynamics and foster a supportive environment.
• Customer Service Representatives: Enhance customer interactions and solve issues effectively.
• Sales Professionals: Build stronger relationships with clients and close deals successfully.
• HR Professionals: Facilitate better employee engagement and conflict resolution.
• Teachers: Create a more inclusive and understanding classroom environment.

Prerequisites

No specific prerequisites. Anyone interested in improving their communication skills and building stronger relationships can benefit from this training.

Objectives

At the end of the training, you will be able to:

• Establish conscious contact with colleagues, customers and other stakeholders.
• Understand the key aspects of communication and apply listening techniques.
• Tune into the thinking patterns of others during conversations.

This course is designed to assist individuals looking to enhance their communication skills and build more meaningful connections in their personal and professional lives.

236330

What is Empathic Listening

Empathic Listening is not just about hearing words, but truly understanding the experiences and perspectives of others. This training teaches you how to genuinely connect with somebody, which leads to deeper and more impactful conversations. You’ll practice extensively and receive feedback on your listening style. The skills you acquire here form the foundation for all other Academy courses focused on communication, such as Consultancy Skills or Coaching: the Approach.

Enrolling in our Empathic Listening course could be a game-changer for your communication skills? Our seasoned trainers, armed with their hands-on experience, bring theoretical concepts to life, offering you practical insights and tried-and-true best practices ready for immediate application.

Who should attend Empathic Listening

For every professional who wants to get the best out of themselves and others every day, such as:

• Team Leaders: Improve team dynamics and foster a supportive environment.
• Customer Service Representatives: Enhance customer interactions and solve issues effectively.
• Sales Professionals: Build stronger relationships with clients and close deals successfully.
• HR Professionals: Facilitate better employee engagement and conflict resolution.
• Teachers: Create a more inclusive and understanding classroom environment.

Prerequisites

No specific prerequisites. Anyone interested in improving their communication skills and building stronger relationships can benefit from this training.

Objectives

At the end of the training, you will be able to:

• Establish conscious contact with colleagues, customers and other stakeholders.
• Understand the key aspects of communication and apply listening techniques.
• Tune into the thinking patterns of others during conversations.

This course is designed to assist individuals looking to enhance their communication skills and build more meaningful connections in their personal and professional lives.