1. Home
  2. Courses
  3. Microsoft Copilot

  • Microsoft Copilot

    Get acquainted with our Microsoft Copilot training courses

    Microsoft Copilot provides powerful AI functionalities that increase productivity, improve customer interactions and support strategic decision-making. So whether you work in customer service, IT management or at the directors’ level, our training courses help you use Copilot optimally in your organization. Capgemini Academy offers a wide range of training courses for various professionals, from team leaders to IT administrators.

    Microsoft Copilot training at Capgemini Academy

    Our training courses offer both hands-on experience and in-depth insight into the advanced AI functionalities of Microsoft Copilot. You learn how Copilot can be deployed to optimize daily processes, accelerate decisions and improve customer interactions. In addition, our training courses also focus on how you can apply Copilot in a secure manner. Consider such topics as ethical use, intellectual property or data privacy and others.

    • Why is Microsoft Copilot so important?

    Microsoft Copilot adds a powerful layer of AI functionalities to the existing Microsoft 365 services, allowing casual users and technical professionals to benefit from improved efficiency and productivity.

    For the daily user, Copilot provides intuitive resources such as chatbots, natural language processing and the automation of routine tasks. This means that tasks such as writing e-mails, scheduling meetings and drawing up reports can be handled automatically, giving employees more time for strategic activities.

    For the more technical users, Copilot goes even further. By integrating machine learning and AI-driven insights, Copilot enables professionals to perform advanced analyses, use data for predictions and gain deeper insights without complex manual input

    The use of automated workflows and intelligent decision-support helps companies not only save time, but also make decisions more quickly and accurately.

    What does working with Microsoft Copilot mean for everyone in the organization?

    Working with Microsoft Copilot affects employees in various roles by supporting them with their daily tasks using AI-driven automation and insights. For business executives, this means automating such repetitive administrative tasks as scheduling meetings and generating reports, giving them more time for strategic decision-making.

    IT professionals benefit from improved options for system administration: Copilot helps monitor and optimize IT infrastructure with intelligent workflows and proactive notifications.

    For customer service teams, Copilot automates customer interactions using chatbots and automated responses, allowing agents to focus on more complex customer issues. Marketing and sales departments can deploy Copilot to generate data-driven insights for optimizing campaigns and sales processes, enabling them to make decisions more rapidly and efficiently. HR managers can use Copilot to streamline HR processes such as recruitment, on-boarding and monitoring employee involvement by means of automated reports and analyses.

    In short, Copilot can benefit everyone in the organization.

    Why take a Microsoft Copilot training course?

    By taking a training course at Capgemini Academy, you learn to apply GenAI techniques within Microsoft Copilot. Whether you work in customer service, IT management or at the directors’ level, our training courses provide you with the knowledge and skills to use Copilot effectively, and to deliver value to your organization. Furthermore, GenAI is shaping the future, and a training course in this area keep your relevant skills up-to-date.

    Capgemini training courses focused on Microsoft Copilot

    Our training courses are practice-oriented and designed to help professionals integrate Copilot seamlessly into their existing work processes. You get hands-on experience with the latest GenAI tools and learn best practices for a smooth implementation and optimization. Our Copilot training courses are for:

    • C-suite executives
    • Business executives
    • IT professionals
    • IT Managers
    • Administrators or Dynamics customer service
    • Customer care team leaders
    • Sales Managers
    • Marketing Professionals
    • Financial Analysts
    • Human Resource Managers
    • Operations Managers
    • Data Protection Officers
    • Compliance Officers

    Why Capgemini Academy?

    • Part of one of the largest, most innovative IT service providers in the world.
    • Large range of training course offerings: both fully online and classroom available.
    • Most training courses include certification and exams.
    • Passionate trainers with teaching skills and extensive practical experience as IT professionals.
    • Our trainees give our training courses a rating of 8.8.

    Our Microsoft Copilot trainers

    Our trainers are specialized in the area of AI and Microsoft 365 and have extensive practical experience. Not only do they help you deploy Copilot optimally, but also help you resolve complex issues within your organization. May we introduce:

    Microsoft Copilot in-depth

    Microsoft Copilot not only offers companies many new opportunities. Microsoft Copilot also provides the flexibility to implement AI technology step-by-step, and to scale up easily with the changing needs of organizations.

    For example, Microsoft Copilot helps companies grow by allowing them to scale their AI techniques flexibly with the organization's changing needs. As an organization grows, the quantity of its data and the complexity of its processes also increase. Copilot provides a solution to this by automating routine tasks and optimizing business processes on a larger scale without adding complexity.

    Seamless integration with Microsoft 365 enables businesses to expand their existing systems easily with powerful automation and machine learning tools, vital to the support of a growing organization. Furthermore, Copilot helps identify and resolve bottlenecks pro-actively, so that businesses can continue to grow more efficiently and strategically.

    Microsoft Copilot certification

    Upon completion, many of our training courses lead to official certification and/or the award of a digital badge from Capgemini Academy - so that participants can show the experience they have gained at any time.

    Classroom, online, blended and in-company

    At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.

    Customized Copilot training courses for organizations

    Would you like to have multiple employees or teams take a Microsoft Copilot training course? Opt for a customized training course at Capgemini Academy. Our customized Copilot training courses are tailored to the specific needs and objectives of your organization.

    Please contact us at your convenience about the possibilities and discover how a customized training course can help your organization work more efficiently and effectively.