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VeriSM™ Foundation e-learning (EN)
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VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all capabilities and responsibilities of the organization are deployed in delivering superior service.
Training codeCGAVERSMEESpoken LanguageEnglishLanguage MaterialsEnglishPrice€550,00excl. VAT No extra costs.Individual booking
Learn and develop yourself at any moment and location that you like.
What is VeriSM™ Foundation e-learning including exam voucher
VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all capabilities and responsibilities of the organization are deployed in delivering superior service.
VeriSM™ is a business service management approach for the digital age, focused on the vision of service management. The VeriSM™ model enables organizations to produce and deliver the right product or service to their consumers at the right time, while tailoring and tailoring to the type of business, size of organization, business priorities, organizational culture and even the nature of the individual project or service.
In the VeriSM™ model, the principles of governance and service management are relatively stable elements, which only change as the needs of the organization change. The Management Mesh is flexible and can be adapted as needed for products and services, for example to integrate a new management practice or a new technology. The product or service is defined, produced, delivered and supported in four phases (Define, Produce, Provide and React).
VeriSM ™ is a registered trademark of IFDC.Who should attend VeriSM™ Foundation e-learning including exam voucher
The e-learning is intended for employees of an IT organization. VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry-level for those wanting to work in IT, service management or with digital services.
Prerequisites
There are no specific entry requirements for this course. It is recommended that the participant is working in or dealing with an IT organization.
Objectives
VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry-level for those wanting to work in IT, service management or with digital services.
Exam Information- Exam duration (minutes): 90 min
- % extra time for non-native speakers: 0%
- Number of exam questions: 30
- Minimum to pass out of total questions: 20
- Exam style: Multiple choice
- Open Book: Yes
VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all capabilities and responsibilities of the organization are deployed in delivering superior service.
Training codeCGAVERSMEESpoken LanguageEnglishLanguage MaterialsEnglishPrice€550,00excl. VAT No extra costs.With an Incompany training you have several advantages:
- You choose the location
- You experience the training with your colleagues, so it is always in line with your practice
- The trainer can tailor explanations, examples and assignments to your organization
- In consultation exercises can be adapted to organization-specific questions
Request more information or a quote.What is VeriSM™ Foundation e-learning including exam voucher
VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all capabilities and responsibilities of the organization are deployed in delivering superior service.
VeriSM™ is a business service management approach for the digital age, focused on the vision of service management. The VeriSM™ model enables organizations to produce and deliver the right product or service to their consumers at the right time, while tailoring and tailoring to the type of business, size of organization, business priorities, organizational culture and even the nature of the individual project or service.
In the VeriSM™ model, the principles of governance and service management are relatively stable elements, which only change as the needs of the organization change. The Management Mesh is flexible and can be adapted as needed for products and services, for example to integrate a new management practice or a new technology. The product or service is defined, produced, delivered and supported in four phases (Define, Produce, Provide and React).
VeriSM ™ is a registered trademark of IFDC.Who should attend VeriSM™ Foundation e-learning including exam voucher
The e-learning is intended for employees of an IT organization. VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry-level for those wanting to work in IT, service management or with digital services.
Prerequisites
There are no specific entry requirements for this course. It is recommended that the participant is working in or dealing with an IT organization.
Objectives
VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry-level for those wanting to work in IT, service management or with digital services.
Exam Information- Exam duration (minutes): 90 min
- % extra time for non-native speakers: 0%
- Number of exam questions: 30
- Minimum to pass out of total questions: 20
- Exam style: Multiple choice
- Open Book: Yes
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e-CF competences with this course
At Capgemini Academy we believe in transparency and clarity in the training landscape. That is why, in the table below, we show you to which e-CF competence this training or certification contributes. For more information about how to use the e-Competence Framework read more here. If you want to know how you can apply the e-CF within your organization, read more on this page.
| e-Competence Level | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| C.3.Service Delivery | |||||
| E.3.Risk Management | |||||
| E.5.Process Improvement | |||||
| C.2.Change Support | |||||
| E.2.Project and Portfolio Management | |||||
| C.4.Problem Management | |||||
| D.3.Education and Training Provision |