ITIL®4 Foundation Extended
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  • ITIL®4 Foundation Extended training

    ITIL® is the international standard for IT Service Management. It enables to deliver IT services more efficiently and effectively, resulting in more satisfied customers. This ITIL Foundation Extended course is based on the ITIL®4 publication, this... Read more >
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    Training code
    CGAIT4-FCE
    Spoken Language
    English
    Language Materials
    English
    Dayparts
    6
    Price
    €900,00
    excl. VAT No extra costs.

    Book ITIL®4 Foundation Extended now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    • 20-6-2019
      Utrecht
      €900,00
      €900,00
    • 18-9-2019
      Utrecht
      €900,00
      €900,00
    • 17-12-2019
      Utrecht
      €900,00
      €900,00
    Training code
    CGAIT4-FCD
    Spoken Language
    Dutch
    Language Materials
    English
    Dayparts
    6
    Price
    €900,00
    excl. VAT No extra costs.

    Book ITIL®4 Foundation Extended now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    • 27-5-2019
      Utrecht
      €900,00
      €900,00
    • 27-6-2019
      Utrecht
      €900,00
      €900,00
    • 30-7-2019
      Utrecht
      €900,00
      €900,00
    • 26-8-2019
      Utrecht
      €900,00
      €900,00
    • 17-9-2019
      Utrecht
      €900,00
      €900,00
    More events
    • 7-10-2019
      Utrecht
      €900,00
      €900,00
    • 28-10-2019
      Utrecht
      €900,00
      €900,00
    • 18-11-2019
      Utrecht
      €900,00
      €900,00
    • 9-12-2019
      Utrecht
      €900,00
      €900,00
    • 9-1-2020
      Utrecht
      €900,00
      €900,00
    Training code
    CGAIT4-FVE
    Spoken Language
    English
    Language Materials
    English
    Dayparts
    6
    Price
    €500,00
    excl. VAT No extra costs.

    Book ITIL®4 Foundation Extended now

    This Virtual/ blended provided training course starts with a small video where the trainer will explain the concept. After that the participants prepare the first virtual session by reading the relevant part of the official ITIL® 4 Foundation publication that is included in this training course. Then a virtual session is scheduled where the prepared subjects will we discussed and relevant practical examples will be provided by the trainer. There will be six sessions, and all of them need to be prepared by the participants. This preparation will take 2 hours on an average. The trainer is an expert on ITIL® and an experienced consultant in IT Service Management (ITSM).

    This course currently isn't planned. Please fill in your contact details below and we'll get in touch with you within two working days.

    Name*
    Email Address*
    Phone number*
    Training code
    CGAIT4-FCE
    Spoken Language
    English
    Language Materials
    English
    Dayparts
    6
    Price
    €900,00
    excl. VAT No extra costs.

    With an Incompany training you have several advantages:

    - You choose the location
    - You experience the training with your colleagues, so it is always in line with your practice
    - The trainer can tailor explanations, examples and assignments to your organization
    - In consultation exercises can be adapted to organization-specific questions

    Request more information or a quote.

    Training code
    CGAIT4-FCE
    Spoken Language
    English
    Language Materials
    English
    Dayparts
    6
    Price
    €900,00
    excl. VAT No extra costs.

    Book ITIL®4 Foundation Extended now

    This course will mostly take place in a group setting. We use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken Language on the left for language info.

    • 20-6-2019
      Utrecht
      €900,00
      €900,00
    • 18-9-2019
      Utrecht
      €900,00
      €900,00
    • 17-12-2019
      Utrecht
      €900,00
      €900,00
  • ITIL®4 Foundation Extended

    ITIL Foundation

    ITIL® is the international standard for IT Service Management. It enables to deliver IT services more efficiently and effectively, resulting in more satisfied customers. This ITIL Foundation Extended course is based on the ITIL®4 publication, this is the successor of ITIL 2011 or now also called ITILv3.

    This extended version also includes additional ITIL®4 practices, outside the scope of the ITIL®4 Foundation exam syllabus and additional guidance based on years of ITIL Best Practices

    This way you do not only learn the theoretical framework but also get guidance on how to use ITIL® in practice. For everyone who has no knowledge on the previous version of ITIL® we highly recommend this extended version.

    ITIL4 however, is not limited to purely IT services. Since every organization to a greater or lesser extent has services in its portfolio, this training is therefore relevant for every organization. Thus, ITIL®4 can be regarded as a quality framework.

    In order to be able to act optimally in an ITIL®-based IT or Business service environment, basic knowledge of ITIL® is necessary so everyone "speaks the same language". This training provides the basis for everyone who works in a commercial or non-commercial service environment.

    During this training you will get an overview of what the discipline entails and how the practices and activities from ITIL® are connected to this. In this ITIL version the relation to Agile and DevOps is also included. This allows you as a participant to make the link between other methods and their consequences for the translation of ITIL®4 to your own organization. The training prepares you for the ITIL®4 Foundation exam, the exam itself is not part of the course. 

  • Who is ITIL®4 Foundation Extended for

    Since ITIL4 is more widely applicable than in IT organizations and since every organization has services in its portfolio to a greater or lesser degree, this training is relevant for everyone who has a role in activities related to designing and / or providing IT or business services.
    For example, for an IT and / or Business service you are:
    • Service Desk employee
    • Change manager
    • Service manager
    • Delivery manager
    • 2nd line support employee
    In addition, this training is suitable for participants who want to gain insight into the most recent version of ITIL®, to obtain the ITIL®4 Foundation certificate or to achieve a further qualification in ITIL®4 as a quality management method. To be in line with the international standard, the training material is in English, so we advise you to take the exam in English. The spoken language is Dutch or English, depending on which course date you choose.
  • Related

    Fields of Expertise
    IT Service Management