ITIL® 4 Leader Digital and IT Strategy e-learning

276262

What is ITIL®4 Leader Digital and IT Strategy e-learning

Service providers deliver their services in a world that is increasingly digitalizing. In order to be successful in the future, having a digital strategy is essential. This training covers all aspects that are important when formulating a digital strategy. During the e-learning, you will work on four practical assignments that are an integral part of the certification. The specific exam topics are discussed during the training. The specific topics that are covered are:

• Strategic approaches enabled by digital and information technology.
• How to use a digital strategy to respond to digital disruption.
• How to implement a digital and IT strategy.
• The ITIL®4 key concepts in relation to Digital and IT Strategy (DITS).
• Using the ITIL®4 guiding principles in DITS decision-making and activities.
• How to use DITS to remain viable in environments disrupted by digital technology.
• How to achieve customer/market relevance and operational excellence.
• DITS risks and opportunities.
• Steps and techniques involved in defining and advocating DITS.

The important practices that are central to this are:

• Portfolio Management
• Strategy Management
• Knowledge Management
• Architecture Management
• Continuous Improvement
• Risk Management
• Organizational Change Management
• Relationship Management
• Project Management
• Service Financial Management
• Workforce and Talent Management
• Measurement and Reporting Management

Enrolling in the ITIL®4 Leader Digital and IT Strategy e-learning course equips you with the skills to develop and implement a digital strategy that responds to digital disruption. While completing the e-learning, you will have access to our trainers to support you. They trainers bring a wealth of practical experience, adding real-world insights and best practices to the theoretical concepts. This training is essential for anyone looking to lead their organization through the complexities of digital transformation, ensuring you stay relevant and competitive in a rapidly changing environment.

ITIL® is a (registered) Trade Mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

Who should attend ITIL®4 Leader Digital and IT Strategy e-learning

• IT Managers: Oversee IT operations and ensure alignment with business goals.
• Digital Transformation Leaders: Drive digital initiatives and manage change within the organization.
• CIOs and CTOs: Develop and implement IT strategies that support business objectives.
• IT Consultants: Provide expert advice on IT strategy and digital transformation.
• Project Managers: Manage IT projects with a focus on strategic outcomes.
• Business Analysts: Analyze business needs and translate them into IT solutions.
• Service Managers: Ensure IT services meet business requirements and deliver value.
• Risk Managers: Identify and mitigate risks associated with digital and IT strategies.
• Enterprise Architects: Design and implement IT architectures that support strategic goals.
• Organizational Change Managers: Manage the human aspects of digital transformation.

Prerequisites

Participants should have the ITIL®4 foundation certificate and have experience in IT management. Familiarity with digital transformation concepts is beneficial but not required.

Objectives

At the end of the training you will be able to:

• Craft a digital vision.
• Develop a cross-organizational digital strategy.
• Drive operational excellence.
• Respond to digital disruption.
• Enable a sustainable business.
• Strategically manage risk.
• Develop digital leaders for the future.

This course is designed to help you navigate the complexities of digital transformation and lead your organization to success.

Exam information

Exam Information:

• Exam duration (minutes): 60
• % extra time for non-native speakers: 25
• Number of exam questions: 30
• Minimum correct questions: 21
• Exam style: Multiple choice
• Open book: No

Exam guarantee:
We have full confidence in the quality of our training. Therefore, if you take this training in our open schedule, we offer an exam guarantee. This means that you can retake the training for free, and you'll receive a complimentary exam voucher if you don't pass the exam on your first attempt.
The following conditions apply:

• You attended the entire training.
• You took the first exam within 2 months after the training.
• There is a maximum of 1 year between your initial training and the free training.

276262

What is ITIL®4 Leader Digital and IT Strategy e-learning

Service providers deliver their services in a world that is increasingly digitalizing. In order to be successful in the future, having a digital strategy is essential. This training covers all aspects that are important when formulating a digital strategy. During the e-learning, you will work on four practical assignments that are an integral part of the certification. The specific exam topics are discussed during the training. The specific topics that are covered are:

• Strategic approaches enabled by digital and information technology.
• How to use a digital strategy to respond to digital disruption.
• How to implement a digital and IT strategy.
• The ITIL®4 key concepts in relation to Digital and IT Strategy (DITS).
• Using the ITIL®4 guiding principles in DITS decision-making and activities.
• How to use DITS to remain viable in environments disrupted by digital technology.
• How to achieve customer/market relevance and operational excellence.
• DITS risks and opportunities.
• Steps and techniques involved in defining and advocating DITS.

The important practices that are central to this are:

• Portfolio Management
• Strategy Management
• Knowledge Management
• Architecture Management
• Continuous Improvement
• Risk Management
• Organizational Change Management
• Relationship Management
• Project Management
• Service Financial Management
• Workforce and Talent Management
• Measurement and Reporting Management

Enrolling in the ITIL®4 Leader Digital and IT Strategy e-learning course equips you with the skills to develop and implement a digital strategy that responds to digital disruption. While completing the e-learning, you will have access to our trainers to support you. They trainers bring a wealth of practical experience, adding real-world insights and best practices to the theoretical concepts. This training is essential for anyone looking to lead their organization through the complexities of digital transformation, ensuring you stay relevant and competitive in a rapidly changing environment.

ITIL® is a (registered) Trade Mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

Who should attend ITIL®4 Leader Digital and IT Strategy e-learning

• IT Managers: Oversee IT operations and ensure alignment with business goals.
• Digital Transformation Leaders: Drive digital initiatives and manage change within the organization.
• CIOs and CTOs: Develop and implement IT strategies that support business objectives.
• IT Consultants: Provide expert advice on IT strategy and digital transformation.
• Project Managers: Manage IT projects with a focus on strategic outcomes.
• Business Analysts: Analyze business needs and translate them into IT solutions.
• Service Managers: Ensure IT services meet business requirements and deliver value.
• Risk Managers: Identify and mitigate risks associated with digital and IT strategies.
• Enterprise Architects: Design and implement IT architectures that support strategic goals.
• Organizational Change Managers: Manage the human aspects of digital transformation.

Prerequisites

Participants should have the ITIL®4 foundation certificate and have experience in IT management. Familiarity with digital transformation concepts is beneficial but not required.

Objectives

At the end of the training you will be able to:

• Craft a digital vision.
• Develop a cross-organizational digital strategy.
• Drive operational excellence.
• Respond to digital disruption.
• Enable a sustainable business.
• Strategically manage risk.
• Develop digital leaders for the future.

This course is designed to help you navigate the complexities of digital transformation and lead your organization to success.

Exam information

Exam Information:

• Exam duration (minutes): 60
• % extra time for non-native speakers: 25
• Number of exam questions: 30
• Minimum correct questions: 21
• Exam style: Multiple choice
• Open book: No

Exam guarantee:
We have full confidence in the quality of our training. Therefore, if you take this training in our open schedule, we offer an exam guarantee. This means that you can retake the training for free, and you'll receive a complimentary exam voucher if you don't pass the exam on your first attempt.
The following conditions apply:

• You attended the entire training.
• You took the first exam within 2 months after the training.
• There is a maximum of 1 year between your initial training and the free training.