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ITIL® 4 Leader Digital and IT Strategy training (EN)
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The ITIL 4 Leader: Digital and IT Strategy module provides guidance about crafting a digital vision and shaping IT and business strategies.
Dayparts6Price€2.050,00excl. VAT No extra costs.Book ITIL® 4 Leader Digital and IT Strategy training (EN) now
In group training, we use several learning methods to help you obtain the knowledge, give you helpful insights and get you inspired. Check the Spoken language and Language materials on the left for language info.
ITIL® 4 Leader Digital and IT Strategy training (EN)
10
9.0
0
1 reviewsWhat is ITIL®4 Leader Digital and IT Strategy
During the training days, we focus on completing the four practical assignments (assignments) that are an integral part of the certification. Successful execution of these assignments is a condition for taking the exam. The specific exam topics are discussed during the training.
The specific topics covered are:- Strategic approaches enabled by digital and information technology
- How to use a digital strategy to respond to digital disruption.
- How to implement a digital and IT strategy.
- The ITIL key concepts in relation to Digital and IT Strategy (DITS).
- Using the ITIL guiding principles in DITS decision-making and activities.
- The relationship between the DITS concepts and the ITIL SVS, and how to use it to create value.
- How to use DITS to remain viable in environments disrupted by digital technology.
- How to achieve customer/market relevance and operational excellence.
- DITS risks and opportunities.
- Steps and techniques involved in defining and advocating DITS.
The important practices that are central to this are:
- Portfolio Management
- Strategy Management
- Knowledge Management
- Architecture Management
- Continuous Improvement
- Risk Management
- Organizational Change Management
- Relationship Management
- Project Management
- Service Financial Management
- Workforce and Talent Management
- Measurement and Reporting Management
Who should attend ITIL®4 Leader Digital and IT Strategy
Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.
Prerequisites
Minimum of three years IT management experience
You have the official ITIL4 Foundation certificate or you have the Managing Professional Certificate.
If you have passed the multiple choice exam after the training and some self-study, you will receive the ITIL 4 Leader Digital and IT Strategy certificate.Objectives
The ITIL DITS training is particularly relevant for anyone working or aspiring to a leadership level within an IT organization. The certification focuses on the strategic work to develop a strategy for the organization using ITIL practices.
The course will help you to:- develop a cross-organizational digital strategy
- craft a digital vision
- drive operational excellence
- respond to digital disruption
- enable a sustainable business
- strategically manage risk
- develop digital leaders for the future.
Exam information
- Exam duration (minutes): 60
- % extra time for non-native speakers: 25
- Number of exam questions: 30
- Minimum correct questions: 21
- Exam style: Multiple choice
- Open book: No
- During the training we will work on a number of cases. The assessment of the elaboration of these cases is also part of the exam.
The ITIL 4 Leader: Digital and IT Strategy module provides guidance about crafting a digital vision and shaping IT and business strategies.
Dayparts6Price€2.050,00excl. VAT No extra costs.With an Incompany training you have several advantages:
- You choose the location
- You experience the training with your colleagues, so it is always in line with your practice
- The trainer can tailor explanations, examples and assignments to your organization
- In consultation exercises can be adapted to organization-specific questions
Request more information or a quote.ITIL® 4 Leader Digital and IT Strategy training (EN)
10
9.0
0
1 reviewsWhat is ITIL®4 Leader Digital and IT Strategy
During the training days, we focus on completing the four practical assignments (assignments) that are an integral part of the certification. Successful execution of these assignments is a condition for taking the exam. The specific exam topics are discussed during the training.
The specific topics covered are:- Strategic approaches enabled by digital and information technology
- How to use a digital strategy to respond to digital disruption.
- How to implement a digital and IT strategy.
- The ITIL key concepts in relation to Digital and IT Strategy (DITS).
- Using the ITIL guiding principles in DITS decision-making and activities.
- The relationship between the DITS concepts and the ITIL SVS, and how to use it to create value.
- How to use DITS to remain viable in environments disrupted by digital technology.
- How to achieve customer/market relevance and operational excellence.
- DITS risks and opportunities.
- Steps and techniques involved in defining and advocating DITS.
The important practices that are central to this are:
- Portfolio Management
- Strategy Management
- Knowledge Management
- Architecture Management
- Continuous Improvement
- Risk Management
- Organizational Change Management
- Relationship Management
- Project Management
- Service Financial Management
- Workforce and Talent Management
- Measurement and Reporting Management
Who should attend ITIL®4 Leader Digital and IT Strategy
Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.
Prerequisites
Minimum of three years IT management experience
You have the official ITIL4 Foundation certificate or you have the Managing Professional Certificate.
If you have passed the multiple choice exam after the training and some self-study, you will receive the ITIL 4 Leader Digital and IT Strategy certificate.Objectives
The ITIL DITS training is particularly relevant for anyone working or aspiring to a leadership level within an IT organization. The certification focuses on the strategic work to develop a strategy for the organization using ITIL practices.
The course will help you to:- develop a cross-organizational digital strategy
- craft a digital vision
- drive operational excellence
- respond to digital disruption
- enable a sustainable business
- strategically manage risk
- develop digital leaders for the future.
Exam information
- Exam duration (minutes): 60
- % extra time for non-native speakers: 25
- Number of exam questions: 30
- Minimum correct questions: 21
- Exam style: Multiple choice
- Open book: No
- During the training we will work on a number of cases. The assessment of the elaboration of these cases is also part of the exam.
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e-CF competences with this course
At Capgemini Academy we believe in transparency and clarity in the training landscape. That is why, in the table below, we show you to which e-CF competence this training or certification contributes. For more information about how to use the e-Competence Framework read more here. If you want to know how you can apply the e-CF within your organization, read more on this page.
| e-Competence Level | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| A.2.Service Level Management | |||||
| A.7.Technology Trend Monitoring | |||||
| E.9.Information Systems Governance | |||||
| A.1.IS and Business Strategy Alignment |